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Shipping & Returns

Our Newsletter


Shipping & Returns

All Orders To United Kingston and some others Country will be shipped by Hong Kong Registered Air Mail , Orders will be shipped in 1 business day.

Shipping method:
Free shipping (Hong Kong Register Air Mail)
DHL Express shipping

Tracking Website:
http://app3.hongkongpost.com/CGI/mt/enquiry.jsp
http://www.emsailmailtracking.com

Hong Kong Register Air Mail, Order weight Less than 2KG, take 7-15 business days for delivery.

DHL Express shipping Fee base on order total:
Default: GBP£ 13.50

When the total is greater than or equal to £30 and less than £50 shipping is £11.50
When the total is greater than or equal to £50 and less than £80 shipping is £8.50
When the total is greater than or equal to £80 and less than £120 shipping is £5.50
When the total is greater than or equal to £120 and less than £150 shipping is £2.00
When the total is greater than or equal to £150 £0.00


HongKong Registered Air Mail, Re-shipping or full refund available 30 days after payment;
DHL Express, Re-shipping or full refund available 20 days after payment;

Return & Exchange

We will try our best to control the products shipped in good quality to our customer.

30 days money back guarantee

1. Return and full refund
You may return any defective item within 30 days of delivery for a full refund. Items should be returned in their original product packaging.
Customer need to send the products back to us, when we receive the products, we will refund full money to your PayPal.

You may return non-defective items within 7 days of purchase. (Less shipping charges and 5% restocking fee) If you took advantage of a "free" shipping offer you will be charged £1.95 (minimum) or actual shipping + 5% restocking fee for non defective returns.

Non-defective items returned up to 7 days will be charged a 5% restocking fee.

Non-defective items returned after 7 days and up to 30 days will be charged a 15% restocking fee.

2. Replace
Products with quality problem in 30 days of delivery can be returned for replaced.
Customer need to send the products back to us, when we receive the products, we will replace new ones and ship back.
We will pay shipping fees for the replaced products we ship to the customer.